Trading Terms

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website Access
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of Website
This website may be used for your own private purposes and in accordance with these terms and conditions.

You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website Uptime
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor Provided Material
Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from Other Websites
Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of Liability
We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and Jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Terms & Conditions
All disputes to be arising from transactions, purchases and contracts with Every Crafts a Pound shall be determined and governed by English Law. All goods and products remain the sole property of Every Crafts a Pound until paid for in full.
Orders placed with Every Crafts a Pound shall not be binding unless Every Crafts a Pound accepts them.
Whilst every effort will be made to effect deliveries and maintain prices quoted, Every Crafts a Pound has the sole right to vary prices and deliveries.
All goods must be paid for before dispatch. Unless otherwise agreed in writing, payment date must be as stated, all payments must be made in Pounds Stirling.

Every Crafts a Pound have the right to delay or cancel delivery.
To Bring our customers the best range of craft products some of our products are above the £1 Benchmark

Missing Items
Unfortunately on the odd occasion when we do make a mistake and a item is missing from your order. Due to the bulkiness and weight of the products we sell a refund will be given on such items , this is due to the high postal costs. Please check all your goods when they arrive as any missing items must be reported within 3 days of receipt, should your parcel have a missing item please advise by email or phone.

Orders which havent been payed for ie, computer problems, bank problems etc.
Once your items are added to a basket we allow you one hour to place this order, if the order hasnt been placed within that time scale then all stock will be replenshied back online for other customers to order.

Free Gifts
When available you may only Receive 1 Free gift per-order. There will be no exception to this.Also to qualify for a free gift you must meet the requirements set out by everycraftsapound on that particular item. If an order Contains more then 1 free gift everycraftsapound may select which 1 to send out to the purchaser.

Dispatch
Deliveries will be dispatched within 1 - 5 working days. If there is a problem with any part of an order we will try to let our customers know, either by telephone, or email. We can only dispatch to a full postal address. No PO Boxes please.

This pricing structure applies to parcels under 30kg in weight. Any order weighing over the 30kg benchmark will be quoted upon accordingly. Any orders over the 30kg and over the £40 free delivery benchmark will still carry a delivery charge quoted accordingly.

All items are dispatched by DPD and will therefore require a signature. If no-one is available to sign for the parcel, it will be returned to our Carriers Depot and a calling card will be left by the carrier with a contact telephone number for your local depot, for you to rearrange delivery or collect the parcel personally from the Carriers Depot. If uncollected after 3 days the parcel/parcels will be returned to us. The customer will incur the costs of the return delivery charge to Every Crafts Warehouse and it will be up to you to contact us to arrange for redelivery (for which you will have to pay the postage costs again). As the postal cost of £4.99 is discounted the cost of Re-Posting will be £6.50 the price we get charged. No exceptions will be made, please ensure you provide us with a delivery address which has someone available to accept delivery throughout the day. By placing an order with Every Crafts a Pound you agree to these conditions.

Postage is extra to the Rep. of Ireland, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, Scottish Isles, The Sottish Highlands and some Aberdeen and Inverness postcodes. Orders for these locations should be submitted for a full quote. We reserve the right to revise the postage charges, if this is necessary, we will contact you with the quotation before your order is processed.

Picking up of Orders at the Factory
Please Note our opening times :- Monday - Thursday 8-00am - 2-30pm , Friday 8-00am - 2.00pm

Payment
We can accept the following credit/debit cards online as method of payment Visa, MasterCard, Maestro or Solo.
Payment is taken by -


For more information go to - http://www.evopayments.co.uk

Damaged Items
We don't want any of your items to be damaged in transit but unfortunately sometimes this does happen , please check all your goods when they arrive as any damaged item must be reported within 3 days of receipt, should your parcel be damaged please advise the courier you wish to sign for it as damaged. If your parcel is signed for and is damaged we can not make a claim on your behalf. Any items that are damaged within the packaging can be returned for a full refund.

Returns
At Every Crafts a Pound we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. If for any reason you are unhappy with your purchase you can return it to us in its original condition within 10 days of the date you received them (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for them.

Please Note:
We can only accept opened items if they are faulty.
Postage will only be refunded on goods which are faulty.
Maximum postage refunds are limited to £4.95 per parcel.
No exceptions will be made.

Cancellations
Under UK law you are entitled to a "cooling off" period after placing your order. You may cancel your order without giving a reason and return your goods within 7 working days of receiving the goods. Customers will receive a full refund of all charges other than postage. Goods must be returned as new and unused. Where goods are supplied in sealed packs or containers, the packs or containers must be unopened.
This does not apply to bespoke made items
The cost of and safe return of the goods is the responsibility of the customer. You are advised to obtain a proof of postage from the post office. We are not responsible for the loss of any items during return transit.

Pre Orders
Should an order be cancelled prior to the order being despatched a £5 charge will be deducted from the total refund, this is to cover admin and charges from card refund .

General
Coloured card, paper & envelopes by their nature have a tendency to fade, some colours more than others and in particular recycled papers. It is important when storing or displaying card, paper & envelopes to avoid direct exposure to sunshine or bright lighting systems. Colours may be subject to change.

If you are unsure about any of the above please contact us for further information. One of our staff will be more than happy to answer any questions you may have.

By ordering from this website, completing an Every Crafts a Pound written quick service order form or verbal telephone orders you automatically agree to these terms, if you are in any doubt about your rights please contact us before placing your order. A written copy of our terms and conditions is available to any customer free of charge to a UK postcode.

Regards
Every Crafts A Pound
http://www.everycraftsapound.co.uk